tjbeat Frequently Asked Questions
Everything you need to know about registration, deposits via bKash and Nagad, withdrawals, cricket betting, casino games, bonuses, and keeping your account safe.
Welcome to the tjbeat FAQ. This page covers the most common questions from players across Bangladesh — from signing up and verifying your account to depositing with bKash, betting on BPL and IPL cricket, claiming bonuses, and understanding our responsible gaming tools. If your question is not answered here, our support team is always available at [email protected].
Account & Registration
How do I create an account on tjbeat?
To create a tjbeat account, visit tjbeat.vip and click the registration link to fill in your details including your full name, date of birth, mobile number, and a secure password. You must be at least 21 years old to register. Once submitted, you will receive a confirmation on your registered mobile number to activate your account. The entire process typically takes under three minutes.
What documents do I need to verify my tjbeat account?
tjbeat requires a valid government-issued photo ID for account verification — this can be your National Identity Card (NID), passport, or driving licence. You will also need to submit a document confirming your registered mobile number. Verification is required before your first withdrawal and is part of our KYC (Know Your Customer) process to keep the platform safe and compliant.
I forgot my tjbeat password — how do I reset it?
You can reset your tjbeat password by clicking the 'Forgot Password' link on the login page and entering your registered mobile number or email address. A reset link or OTP will be sent to you within a few minutes. If you do not receive it, check your spam folder or contact our support team at [email protected] for assistance.
Can I have more than one tjbeat account?
No — tjbeat strictly allows one account per player. Registering multiple accounts is a violation of our Terms and Conditions and will result in all associated accounts being suspended and any balances forfeited. If you believe a duplicate account was created in error, contact our support team immediately so we can resolve the issue.
How do I close my tjbeat account permanently?
To permanently close your tjbeat account, contact our support team at [email protected] with a written request from your registered email address. Any remaining balance will be refunded to your registered payment account before closure. Please note that permanent closure is irreversible — once closed, you will not be able to re-register using the same identity details.
Deposits & Withdrawals
How do I deposit money on tjbeat using bKash?
To deposit via bKash on tjbeat, log in to your account, navigate to the Deposit section, and select bKash as your payment method. Enter the deposit amount (minimum ৳200), then follow the on-screen instructions to complete a send-money transfer from your bKash app to the tjbeat merchant number displayed. Your account balance is typically credited within 1–5 minutes of a successful transfer.
How long does a Nagad deposit take on tjbeat?
A Nagad deposit on tjbeat is usually credited within 1–5 minutes of completing the transfer in your Nagad app. During peak hours — such as BPL match evenings or major IPL fixtures — processing may occasionally take up to 15 minutes due to high transaction volumes. If your deposit has not appeared after 30 minutes, contact support with your Nagad transaction ID and our team will resolve it promptly.
What is the minimum deposit amount on tjbeat?
The minimum deposit on tjbeat is ৳200 for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit imposed by tjbeat, although your mobile banking provider may have its own daily transfer limits — for example, standard bKash personal accounts have a daily send limit of ৳25,000. Contact your provider if you need to increase your daily limit.
What is the minimum withdrawal amount on tjbeat?
The minimum withdrawal on tjbeat is ৳500. Withdrawals are processed to your registered bKash, Nagad, or Rocket account and typically arrive within 30 minutes to 4 hours of approval during business hours. Withdrawals requested late at night or during weekends may take slightly longer. Your account must be fully verified before any withdrawal can be processed.
Does tjbeat charge any fees on deposits or withdrawals?
tjbeat does not charge any platform-side fees on deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply their own standard transaction charges as per their published fee schedule. We recommend checking your provider's current rates before initiating a large transfer. Any applicable third-party charges are clearly the responsibility of the payment provider, not tjbeat.
Can I withdraw to a bank account instead of mobile banking?
tjbeat currently supports withdrawals to mobile banking accounts — bKash, Nagad, and Rocket — as the primary withdrawal channels for Bangladesh players. Bank transfer options via Dutch-Bangla Bank, BRAC Bank, or other institutions may be available for larger withdrawal amounts subject to verification. Contact our support team at [email protected] to enquire about bank transfer eligibility for your account.
Games & Gameplay
How do I bet on cricket matches on tjbeat?
To bet on cricket on tjbeat, navigate to the Cricket section, browse the available fixtures — BPL, IPL, T20 World Cup, Bangladesh Tigers ODIs, and more — and select the match you want. Choose your market (match winner, top batsman, total runs, etc.), enter your stake in BDT, review the odds, and confirm your bet. Live in-play betting is available on selected matches with real-time odds updates.
What types of cricket bets are available on tjbeat?
tjbeat offers a wide range of cricket betting markets including match winner, series winner, top batsman, top bowler, total runs over/under, method of dismissal, number of sixes, player of the match, and live in-play markets. During major tournaments like BPL and the ICC T20 World Cup, special proposition markets and enhanced odds are also offered. Check the Cricket section for the full list of available markets per fixture.
Can I play slots and casino games on mobile on tjbeat?
Yes — tjbeat is fully optimised for mobile play directly in your phone's browser, with no app download required. All slots, live casino tables, Lucky Bingo, and Rummy games load smoothly on Android and iOS devices. Simply visit tjbeat.vip on your mobile browser, log in, and browse the game library. For the best experience, use a stable Wi-Fi or 4G connection.
Are the games on tjbeat fair and certified?
All games on the tjbeat platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or round. Our slots and casino games are sourced from established game studios including Pragmatic Play, Evolution Gaming, and other reputable providers whose titles undergo regular independent audits. tjbeat is committed to fair play for every player in Bangladesh.
What is the Return to Player (RTP) on tjbeat slots?
The Return to Player (RTP) varies by individual slot title, but most slots available on tjbeat carry an RTP between 95% and 97%, which is competitive with industry standards. RTP is a long-term statistical average across millions of spins and does not predict the outcome of any individual session. You can find the RTP for each slot in the game's information panel before you start playing.
Bonuses & Promotions
What welcome bonus does tjbeat offer to new players?
tjbeat offers a welcome bonus to newly registered players upon their first qualifying deposit. Bonus details, including the match percentage, maximum bonus amount in BDT, and minimum deposit threshold, are displayed on the promotions page at the time of your registration. Terms apply, including wagering requirements that must be met before bonus-derived winnings can be withdrawn. Check the current offer at tjbeat.vip for the latest terms.
What are wagering requirements and how do they work on tjbeat?
A wagering requirement is the total amount you must bet before bonus-derived funds can be converted into withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place a total of ৳20,000 in qualifying bets before withdrawing any winnings generated from that bonus. On tjbeat, cricket bets and slot spins typically contribute fully toward wagering requirements, while some game types may contribute at a reduced rate .
Does tjbeat have a loyalty or VIP program?
tjbeat rewards loyal players through an ongoing loyalty program that tracks your activity across cricket betting, casino games, and slots. As you accumulate activity points, you progress through reward tiers that unlock benefits such as enhanced odds, cashback offers, faster withdrawal processing, and exclusive promotional invitations. Full details of the current loyalty program structure are available in the Promotions section of your account.
Can I use a bonus on both sports betting and casino games?
Whether a tjbeat bonus applies to sports betting, casino games, or both depends on the specific promotion. Some bonuses are sports-only (cricket, football, kabaddi), some are casino-only (slots, live dealer, Lucky Bingo), and some are unrestricted. Always read the individual bonus terms before opting in. The eligible game types for any active bonus are clearly stated on the promotion detail page within your account.
Safety & Responsible Gaming
Is tjbeat safe and is my money secure?
tjbeat protects player accounts and funds using industry-standard SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the platform. Player funds are held separately from operational funds to ensure they are available for withdrawal at all times. We also employ two-factor authentication options and advanced fraud detection systems to protect your account from unauthorised access.
Is tjbeat legal for players in Bangladesh?
tjbeat operates as an online betting and casino platform serving adult players in Bangladesh. We use generic, safe phrasing when discussing our operating status and do not make specific claims about licensing from particular regulatory bodies. Players are responsible for ensuring their participation complies with applicable local laws in their jurisdiction. tjbeat enforces a strict 21+ age policy and promotes responsible gaming across all player interactions.
What is the minimum age to play on tjbeat?
The minimum age to register and play on tjbeat is 21 years. This policy is strictly enforced through our KYC verification process — all players must submit valid age-confirming identity documents before withdrawals are approved. Any account found to belong to a person under 21 will be immediately closed, deposits refunded, and winnings forfeited. If you suspect a minor has accessed the platform, please notify us at [email protected].
How do I self-exclude from tjbeat if gambling is becoming a problem?
If gambling is affecting your wellbeing, you can self-exclude from tjbeat by visiting the Responsible Gaming section in your account settings and selecting a self-exclusion duration of 30, 90, or 180 days, or a permanent closure. Self-exclusion takes effect immediately. Alternatively, contact our support team at [email protected] and we will process your request right away without question or pressure. We also encourage you to seek support from a qualified counsellor.
How do I contact tjbeat customer support?
You can reach the tjbeat customer support team by emailing [email protected]. Our team aims to respond to all enquiries within a few hours. For account-related issues such as deposit problems, verification queries, or withdrawal delays, please include your registered mobile number and a brief description of the issue so we can resolve it as quickly as possible.
Still Have Questions?
Our support team is ready to help players across Bangladesh — from Dhaka and Chittagong to Sylhet and Cox's Bazar. Get in touch or explore the platform directly.
Login to tjbeat Explore Cricket Betting Visit tjbeat Casino Responsible GamingHave a specific question not covered above? Email our team directly:
[email protected]
We typically respond within a few hours, 7 days a week. Please include your registered mobile number when writing to us so we can locate your account quickly.
tjbeat is strictly for adults aged 21 and above. Please gamble responsibly and within your means.