tjbeat Privacy Policy

Full Privacy Policy

1. Who We Are and How to Contact Us

tjbeat is an online entertainment platform providing sports betting, live casino, video slots, Lucky Bingo, and Rummy services to players in Bangladesh. We act as the data controller in respect of all personal data collected through the tjbeat.vip website and any associated mobile interfaces.

If you have any questions, concerns, or requests relating to this Privacy Policy or to how your personal data is handled, please contact our support team. All privacy-related correspondence should be directed to: [email protected] (plain text — not a clickable link). We aim to respond to all privacy enquiries within five (5) business days.

2. What Personal Data We Collect

When you register and use the tjbeat platform, we may collect and process the following categories of personal data:

2.1 Registration and Identity Data

• Full name as it appears on your government-issued identification.
• Date of birth (used to verify that you are at least 21 years of age).
• Registered mobile phone number used to create the account.
• Residential address, including city, district, and division (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).
• Email address, if provided during registration or for correspondence.
• Copies of identity documents submitted during Know Your Customer (KYC) verification — for example, a National ID card, passport, or birth certificate.

2.2 Financial and Payment Data

• Mobile banking account details associated with your bKash, Nagad, Rocket, or Upay wallet (account numbers are stored in masked or tokenised form only — full account numbers are never stored in plaintext).
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment reference numbers, all denominated in Bangladeshi Taka (৳).
• Records of any bonus or promotional credit applied to your account.

2.3 Technical and Device Data

• IP address and approximate geolocation at the time of account access.
• Device type, operating system, browser type, and browser version.
• Session timestamps, login history, and page navigation data collected via server logs.
• Cookies and similar tracking technologies (see Section 7 for full details).

2.4 Gaming and Betting Activity Data

• Bet history, game session records, wager amounts, and outcomes across all tjbeat products including cricket betting, slots, live dealer, Lucky Bingo, and Rummy.
• Responsible gaming data such as deposit limits, session limits, and self-exclusion requests you have set on your account.
• Customer support correspondence, including chat logs and emails, relating to your account or gameplay.

3. How We Use Your Personal Data

tjbeat processes your personal data only where we have a legitimate legal basis to do so. The purposes for which we process your data are as follows:

• Account creation and management: To register your account, verify your identity, and maintain the security of your profile.
• Service delivery: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to record betting and gaming activity; and to credit winnings and bonuses to your account.
• Legal and regulatory compliance: To comply with applicable anti-money-laundering (AML) obligations, age verification requirements, and any lawful request from a competent authority.
• Responsible gaming: To monitor gameplay patterns that may indicate problematic gambling behaviour and to enforce self-exclusion or deposit limits where requested.
• Customer support: To respond to your queries, complaints, and technical support requests in a timely and effective manner.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited activities.
• Platform improvement: To analyse aggregated, anonymised usage data in order to improve the tjbeat platform, fix bugs, and enhance the player experience.
• Promotions and communications: To send you information about bonuses, tournaments, and promotional offers — but only where you have opted in to receive such communications. You may opt out at any time by contacting support.

We do not use automated decision-making or profiling in any manner that produces legal or similarly significant effects on you without your explicit consent.

4. Legal Basis for Processing

Depending on the nature of the processing activity, tjbeat relies on one or more of the following legal bases:

• Contractual necessity: Processing is required to perform our obligations under the Terms & Conditions you agreed to on registration (e.g., processing deposits and paying out winnings).
• Legitimate interests: Processing is necessary for our legitimate business interests — for example, fraud prevention, platform security, and improving our products — where those interests are not overridden by your privacy rights.
• Legal obligation: Processing is required to comply with applicable laws, including AML and KYC obligations.
• Consent: For optional activities such as receiving marketing communications, we process your data only on the basis of your freely given, specific, and informed consent. You may withdraw consent at any time.

5. Sharing Your Personal Data

tjbeat does not sell, rent, or trade your personal data to third parties. We may, however, share your data with carefully selected third parties in the following limited circumstances:

• Payment processors: Mobile banking and payment partners (bKash, Nagad, Rocket, Upay) receive only the transaction data necessary to process deposits and withdrawals on your behalf. These partners operate under their own privacy frameworks and data security standards.
• Identity verification providers: Third-party KYC service providers may receive your identity documents and associated data solely for the purpose of verifying your identity and age.
• Technology and hosting providers: Data may be stored and processed on behalf of tjbeat by third-party cloud hosting and infrastructure providers who are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
• Legal and regulatory authorities: We may disclose personal data to law enforcement agencies, courts, regulators, or other public authorities where required to do so by law or in response to a lawful request. We will notify you of such disclosures where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or a substantial part of our business, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

In all cases where data is shared with third parties, we require those parties to respect the security and confidentiality of your personal data and to process it only for the specific purposes for which it was shared.

6. Data Retention

We retain personal data for as long as is necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The key retention periods we apply are as follows:

• Active accounts: All personal data associated with an active tjbeat account is retained for the lifetime of the account plus a minimum post-closure period of five (5) years, in order to comply with AML record-keeping obligations.
• Financial transaction records: Deposit and withdrawal records are retained for a minimum of five (5) years following the date of each transaction.
• Support correspondence: Customer service records are retained for a period of three (3) years from the date of the last interaction, unless the matter remains subject to ongoing dispute or legal proceedings.
• Technical and log data: Server logs and session data are typically retained for up to ninety (90) days for security monitoring purposes, after which they are deleted or anonymised.
• Marketing consent records: Records of your consent to receive marketing communications are retained for as long as your account remains active, plus one (1) year after you withdraw consent, to demonstrate compliance.

When data is no longer required, it is securely deleted or irreversibly anonymised in accordance with our internal data disposal procedures.

7. Cookies and Tracking Technologies

tjbeat uses cookies and similar technologies to operate and improve the platform. A cookie is a small text file placed on your device by your web browser when you visit tjbeat.vip. We use the following categories of cookies:

• Strictly necessary cookies: These are essential to the operation of the platform, enabling core functions such as maintaining your login session, remembering your account preferences, and ensuring secure transactions. These cookies cannot be disabled.
• Analytics cookies: These cookies collect anonymised information about how players interact with the tjbeat platform — for example, which pages are visited most frequently and where users encounter technical difficulties. This data is used solely to improve platform performance.
• Functional cookies: These cookies remember choices you make on the platform (such as your preferred language or display settings) in order to provide a more personalised experience on return visits.

You can control or disable non-essential cookies through your device or browser settings. Please note that disabling certain cookies may affect the functionality of the tjbeat platform. By continuing to use tjbeat.vip after being presented with this cookie notice, you consent to the placement of cookies in accordance with this policy.

8. Data Security

tjbeat implements a range of technical and organisational measures designed to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the tjbeat platform.
• Encryption of sensitive data at rest within our database infrastructure.
• Role-based access controls that limit access to personal data to only those employees and contractors who require it to perform their job functions.
• Regular security assessments and vulnerability testing of the platform.
• Incident response procedures designed to identify, contain, and remediate any suspected data security breach in a timely manner.

While we take every reasonable precaution to protect your data, no internet-based service can guarantee absolute security. You are encouraged to use a strong, unique password for your tjbeat account and to notify us immediately if you suspect any unauthorised activity.

9. Your Rights as a Data Subject

Subject to applicable law, you have the following rights in respect of your personal data held by tjbeat. To exercise any of these rights, please contact us at [email protected].

10. Children and Minors

tjbeat is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. Age verification checks are conducted as part of the registration and KYC process. If we become aware that personal data belonging to a person under 21 has been collected, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the tjbeat platform, please notify us at [email protected].

11. International Data Transfers

tjbeat's primary operations and data storage are based in the region serving the Bangladesh market. Where it is necessary to transfer personal data outside of this region — for example, to a cloud hosting provider or a technology partner based in another country — we ensure that appropriate safeguards are in place to protect your data to the same standard described in this policy. Such safeguards may include contractual clauses requiring the recipient to implement data protection measures at least equivalent to those we apply ourselves.

12. Third-Party Links and Services

The tjbeat platform may, from time to time, contain references to third-party payment platforms such as bKash and Nagad. Once you navigate away from tjbeat.vip to a third-party website or application, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you interact with, as we have no control over their data practices and cannot accept any responsibility for them.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players by posting a clear notice on the tjbeat platform and, where appropriate, by contacting you directly via your registered contact details. The date at the top of this policy indicates when it was last revised. We encourage you to review this page regularly to stay informed about how we protect your data.

Your continued use of the tjbeat platform after any changes to this policy have been posted will be taken as your acceptance of the revised terms.

14. Governing Law

This Privacy Policy is governed by applicable data protection and privacy laws. Any disputes arising from or relating to this policy and our data processing activities shall be subject to the dispute resolution procedures set out in the tjbeat Terms & Conditions. For a full account of your legal rights and our platform rules, please review our Terms & Conditions.